by Lucy Roller | Mar 11, 2020 | News
When, on a weekend away with my sisters and Mum I confessed that I didn’t think the word kindness would feature should my friends compose a list of 3 adjectives to describe me, my sister threw the book ‘Wonder’ onto my bed and said, ‘then read this, it is a meditation...
by Lucy Roller | Aug 1, 2017 | News
Stephen Covey (The Seven Habits of Highly Effective People) uses the metaphor of the Emotional Bank Account to describe “the amount of trust that’s been built up in a relationship”. The basic tenet is that we maintain a personal “emotional” bank account with anyone...
by Lucy Roller | May 17, 2017 | News
The GROW model – a great way to structure coaching sessions. Do you want to coach someone yet you aren’t sure where to start? The GROW model (developed by Sir John Whitmore https://www.performanceconsultants.com and Graham Alexander) provides a...
by Lucy Roller | Mar 15, 2017 | News
Stop, Start, Continue is a great model for giving feedback. It appears this method was developed by Steffen Landauer, Vice President of Leadership Development at Hewlett Packard. He encourages leaders to send an email to each person on their team – as well as key...
by Lucy Roller | Feb 28, 2017 | News
Edward de Bono’s Six Thinking Hats is a simple, effective process that helps you think clearly and see all sides of a situation. This model that can be used to explore different perspectives towards a complex situation or decision making process. Each...
by Lucy Roller | Feb 1, 2017 | News
Servant-Leadership – Leadership for Our Times Robert Greenleaf coined the term 35 years ago – the concept is vital and empowering in leadership today. A servant-leader focuses primarily on the growth and well-being of people and the communities to which...