It’s true we should be kinder:I’m trying it for Lent

When, on a weekend away with my sisters and Mum I confessed that I didn’t think the word kindness would feature should my friends compose a […]

How to Tell if Your Emotional Bank Account is Overdrawn

Stephen Covey (The Seven Habits of Highly Effective People) uses the metaphor of the Emotional Bank Account to describe “the amount of trust that’s been built […]

How to Coach in Four Easy Steps

The GROW model – a great way to structure coaching sessions. Do you want to coach someone yet you aren’t sure where to start?  The GROW […]

How to Give Feedback in Three Easy Steps

Stop, Start, Continue is a great model for giving feedback. It appears this method was developed by Steffen Landauer, Vice President of Leadership Development at Hewlett […]