I benefited from a session on conflict management with Lucy Roller which was a huge help with a very difficult situation. I left the session with some amazing visualisation techniques which I still use and a real strategy on how to improve and move forward with a very difficult colleague.
When, on a weekend away with my sisters and Mum I confessed that I didn’t think the word kindness...
Stephen Covey (The Seven Habits of Highly Effective People) uses the metaphor of the Emotional...
The GROW model - a great way to structure coaching sessions. Do you want to coach someone yet you...
Stop, Start, Continue is a great model for giving feedback. It appears this method was developed...