I worked with Lucy for several years whilst at Starbucks and found her to be an extremely professional and competent District Manager. Her talents lie in dealing with people, motivating them and coaching them to achieve their targets. Lucy is also a fantastic facilitator, one that can help others think creatively, whilst providing a safe environment for learning to take place. I would have no hesitation in recommending Lucy and her business ThinkCap Coaching to any business owner who is looking to develop themselves, their business or their team.