How to Tell if Your Emotional Bank Account is Overdrawn

Stephen Covey (The Seven Habits of Highly Effective People) uses the metaphor of the Emotional Bank Account to describe “the amount of trust that’s been built […]

How to Coach in Four Easy Steps

The GROW model – a great way to structure coaching sessions. Do you want to coach someone yet you aren’t sure where to start?  The GROW […]

How to Give Feedback in Three Easy Steps

Stop, Start, Continue is a great model for giving feedback. It appears this method was developed by Steffen Landauer, Vice President of Leadership Development at Hewlett […]

How To Make Difficult Decisions More Easily

Edward de Bono’s Six Thinking Hats is a simple, effective process  that helps you think clearly and see all sides of a situation.  This model that […]

Beginners Guide to Servant Leadership

Servant-Leadership – Leadership for Our Times Robert Greenleaf coined the term 35 years ago  –  the concept is vital and empowering in leadership today.  A servant-leader […]

Quick Guide to Balancing Your Business and Life

The Wheel of Life is a great exercise to complete in January to help you create more success and balance in your life. It gives you […]

Conflict at Christmas (and 9 ways to avoid it)

The Christmas cocktail:  high expectations, different agendas, family members under one roof and a meal to be cooked for many. It’s a time that some look […]

The rule of 1%

Spring has definitely sprung.  Friends and acquaintances are in a flurry of cleaning their houses, perfecting their window boxes, throwing things out from their loft.   […]