ThinkCap Coaching

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    • About Lucy
    • Anchor and Crucible Moments
    • Lucy’s Moments
      • Edinburgh Fringe Festival: Box Office Manager
      • Filmhouse: Cinema Manager
      • Exodus: Senior Expedition Leader
      • Exodus: Senior Operations Manager
      • Starbucks: District Manager London City

      • A4e: Area Delivery Manager
      • A4e: Transformation Director
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    • Business Growth
    • Create a Sparkling Customer Experience
    • Cherry Pick Your People
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    Cherry Pick Your People
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    Build Your Business Growth
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    Create a Sparkling Customer Experience

Cherry pick your people

Do you want your team to work productively and cohesively? Do you want to retain your high performing employees? Click here for more information.

Build your business growth

Do you want to increase your sales and profits? Click here for more information.

Create a sparkling customer experience

Do you want to provide an industry leading customer experience? Click here for more information.

Do you want a clear sense of direction and focus for your business? Do you want to have a clear plan for what you need to achieve each month? Working with Lucy will give you a clear strategy with monthly goals and structured plans.

Are you trying to do everything yourself in your business? Do you butterfly from task to task and end up feeling overwhelmed and not sure what to do next? I can help you identify and prioritise the next three most important steps for your business.

Do you want to offer an industry leading customer experience which draws in new customers and retains established customers? Working with Lucy will show you where and how you can add value to offer an inspirational and consistent customer experience.

Do parts of your job sap your energy and leave you feeling demotivated? I can show you why and help you recognise your strengths enabling you to focus on the jobs that invigorate and inspire you - and which you excel at.

Do you want to grow your business? Do you feel like there is too much competition and too many distractions - you don’t know where to start? I can show you how to effectively influence people to buy your products and how to discover more revenue streams in your business.

Build your business growth

Do you want to increase your sales and profits? Click here for more information.

Create a sparkling customer experience

Do you want to provide an industry leading customer experience? Click here for more information.

Cherry pick your people

Do you want your team to work productively and cohesively? Do you want to retain your high performing employees? Click here for more information.


Registered Provider for the North East Business Support Fund and RTC North Ltd.

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